Commendations

 

Bill P.
“My company builds major master planned communities in the Sacramento area so I am exposed to many real estate agents. I can say that Janice is one of the best agents I have ever dealt with. Her good qualities include: attention to detail, quick responses, efficient and knows the business. She can efficiently get your real estate transaction closed.”
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Steve W.
“Thank you Janice! I still can’t believe we pulled it off, that it is actually ours. Thanks to you! You were wonderful to work with and kept us calm when we needed to be. Looking forward to seeing you. Take care . Steve W, Novato, CA”
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Heather and Ryan M.
“Janice is the utmost professional, while still being warm and easy to work with. She is responsive and attentive to detail.

She is thorough and diligent, helping us get answers to our many questions about certain custom aspects of our new Tahoe home. Janice ensured that our escrow period went smoothly and that all issues (big and small) had been resolved prior to close.

She represented our interests superbly! We would absolutely use her again!

Ryan and Heather M., Mill Valley, CA

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Liji F.
“I highly recommend Janice to any family who wants to buy a home. She responds as quickly as you can expect, providing the detailed info you need and she really knows what she is doing. She is the most professional real estate agent I have ever worked with. Liji Feng, Millbrae, CA”
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Eirik and Catherine N.
“It has been a pleasure working with you. Your experience and knowledge of the area and local housing proved invaluable.

You helped us avoid some of the potential pitfalls that could have led to costly repairs and upgrades.

You also were an effective support throughout the negotiation and closing process. You pro-actively followed up with all the involved parties to make sure that everything went smoothly and easily for us.

You have been quite a support and resource for us even after the closing and we are most grateful for all your expert advice and assistance.”
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Florian
“Paul,

I just wanted to let you know that the service I received from you and everybody else at Truckee Mountain Properties was the best one can imagine. I couldn’t have done it without you. Thank you so much!”
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Bank of America Portfolio Manager
“Thank you Janice! I really enjoyed working with you and I appreciate all the hard work.
B of A Portfolio Manager”
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Wanda and Ron Ladrillono Reno, NV

“This is a letter of recommendation for Paul Kraus, Realtor/Broker for Truckee Mountain Properties.

We owned a condo near University of Nevada in Reno and realized that that with the current economy and home values, we needed to pursue a short-sale transaction.
This is where our journey began with Paul about 18 months ago.

From the very beginning, he was professional, thorough and great about keeping us informed. Because of our lender and the lack of efficiency on their part, our buyers would give up and look elsewhere.

Paul had to re-list our property AGAIN and AGAIN – 4 times to be exact! Each time, he was steadfast and encouraged us to hang in there and be patient & persistent with the lender.

Finally, the 4th time was a charm! We have officially closed escrow on our short-sale and have nothing but praise for Paul.

I cannot tell you how much we have appreciated his phone calls, kindness, but most of all, the constant knowledge that he was pursuing all avenues to complete our transaction.

I would highly recommend him for any real estate transaction and I hope your “real estate adventure” is not as exciting as ours!

Sincerely, Wanda and Ron Ladrillono Reno, NV”
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Nancy B.
“Thank you for all your help and advice in my real estate dealings. I’ve told my friends who live on Swiss about you and refer to you if I hear of anyone selling or buying in this area. I really appreciate your expertise and your generosity in giving it out.”
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Alan M. (Oakland), CA
“Janice helped us find the perfect house. She was superb! She has an in-depth knowledge of Montclair, having lived there herself for 16 years.

We learned from her about the many potential issues we needed to consider when buying a hills home such as the types of foundations and which areas were more prone to mudslides.

One thing Janice brought up that no other agent pointed out was the length of sun exposure each property we looked at had. Since Montclair is forest-like, she pointed out that hours of sun really matter.

Janice is always fast to respond to us and has gotten us in to see properties as soon as they came on the market.

We have already recommended her to our new neighbors who want to sell.

It was nice to find such a highly competent and caring agent. Alan T, Oakland, CA”
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Laura A. – Coldwell Banker Residential Brokerage, Truckee, CA
“Dear Janice: As much as I would like to take credit for this smooth transaction, you made it really easy for me and it was a really nice sale.

It took two sides working together and you did exactly as you promised ~ if I followed the directions, it would be easy ~ and it was! It really was nice to have the opportunity to work with you.

You made my Freddie Mac experience one that was really enjoyable! Again, thank you for a great transaction.

I look forward to working with you in the near future! Best regards,

Laura A. Allen, Coldwell Banker Residential Brokerage, Truckee, CA”
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Cindy I. – Krch Realty, Sparks, NV
“Not only did Paul Kraus return my many calls with questions and concerns, he provided continued support throughout what turned into a five month long escrow, with many lender issues.

Paul was prompt to return my calls and help me every time. It would not have happened without [his] the help and support.

I would recommend Paul as a listing agent and definitely look forward to working with him in the future.

Cindy Iverson, Krch Realty, Sparks, NV

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Michelle H. Quality Escrow, CA
“Worked with Janice on a transaction and she was extremely proactive. Always making sure we met deadlines so her clients would close on time.

Looking forward to our next transaction together. Teamwork = closed files.
Michelle H. Quality Escrow, CA

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David H – Agent, Keller-Williams, Truckee
“Many thanks Janice. I love working with anticipatory collegues.”
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Kristin D.
“Hey Janice,

I just wanted to say hi. …I was really impressed with your service and want to make sure you keep tabs on me so that if we are ever in a better position to buy, we’ll be able to find you!

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Cathy H. – Broker Prudential Truckee
“We appreciate all your professionalism…”
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John W. – Agent, Dickson Realty, Truckee
“You were a pleasure to work with. The escrow went very smoothly and well ahead of time. Hopefully we can do this again soon!”
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Jeni T. – Broker Outdoor & Resort Properties, LLC
“You are the only REO broker I ever received a confirmation from. I will note this and make it known.”
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Asset Management company for Chase & WaMu
“Keep up the amazing work!”
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Asset Management Company for Chase & WaMu
“Nice job on the BPO. I appreciate a nice BPO especially when it’s all in PDF format and 1 attachment. I sometimes use good BPO’s as examples to agents that are still trying to get it down. Have a great day!


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Asset Management Company for WaMu
“You guys are GREAT to work with! We love you guys…!”
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Chris P. – Broker Lakeshore Realty
“You are amazing. You really know your stuff, which is rare. You’re the nicest REO agent I’ve ever talked to.””
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Asset Management Company for Bank of America
“LA [listing agent] is doing a great job.”
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Coldwell Banker Agents
“Paul and Janice,
We just wanted you to thank you for making the W.6th street transaction such a smooth one! It’s so nice to work with good people. Let’s do it again! Kari, Dan & Sandi Smith [agents, Coldwell Banker]”
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Dave D. – Agent, Keller Williams Realty
“I want to say on a personal note that I really enjoy working with you. You are very level headed and reasonable and I just wanted to say thanks for that.”
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Chase Asset Manager
“I appreciate that very much Janice, we need more agents like you!””
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Asset Manager – WaMu
“Keep up the amazing work!”
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Nancy B. – Seller- Truckee
“Dear Janice,

Thank you for all your help and advice in my real estate dealings. I’ve told my friends Emily & Jim about you and will refer to you if I hear of anyone selling or buying in this area. I appreciate your expertise and your generosity in giving it out.”
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Chase Asset Manager
“Hello Janice,

Wanted to forward positive feedback from Chase regarding your detailed feedback…

Can you please compliment the agent on their comprehensive explanation on the reduced value of this asset & the potential marketing complications.

Please forward this to the agent and let them know how very much I appreciate them. I want more like this… : )


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Go With the Leader
“2008: Top 2% of number of properties sold among all Northern Nevada mls agents. Paul sells 100% of his listings. Short sale expert with 18 years experience.”
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Christine R.
“You are the most responsive Real Estate Agents I’ve ever dealt with!”
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Jacqueline H. – Escrow Assistant First American Title, Reno
“Paul Kraus and Janice Gatlin at Truckee Mountain Properties are always responsive and on top of their transactions. They are meticulous in keeping track of their scheduled closings and always keep their sellers in the loop.

It’s always a pleasure to work with such dedicated professionals, and great people.”
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